Driving Proven ROI for Hospitals: How CareView Communications Delivers Measurable Financial and Clinical Impact
At a time when hospitals are under immense pressure to improve safety, optimize staffing, and manage rising operational costs, the ability to generate meaningful and measurable ROI is no longer optional—it’s essential. CareView Communications’ mission is to empower health systems with virtual care solutions that strengthen patient safety while reducing the workload and financial strain on care teams. Today, hospitals nationwide are validating this mission with hard data that demonstrates the real-world impact of our Virtual Observation and Virtual Nursing platforms.
One powerful example comes from Doctors Hospital at Baptist Health South Florida, a CareView partner since 2021. Over the course of a single year, the organization achieved results that clearly demonstrate how virtual care, when done right, can translate to significant financial and clinical benefits.
According to the facility’s ROI analysis, CareView enabled 463,427 virtual sitter hours, significantly enhancing the hospital’s ability to monitor high-risk patients without requiring additional staff resources. This shift not only improved staffing efficiency but also contributed to an 85% reduction in patient falls, a metric that directly impacts patient outcomes, reimbursement, and overall quality of care.
Fall reduction alone has a substantial financial impact, given that a single inpatient fall can cost hospitals more than $10,000 on average in extended length of stay, added interventions, and non-reimbursed expenses. When multiplied across an entire facility, preventing falls becomes both a patient care imperative and a major driver of operational savings.
In terms of direct financial return, Doctors Hospital reported $465,000 in sitter replacement savings, based on conservative estimates of avoided one-to-one sitter costs. When combined with other operational improvements, the facility realized a total ROI of 135%, demonstrating that CareView’s virtual care platform not only pays for itself but generates significant additional value.
This kind of ROI is made possible through CareView’s comprehensive approach to virtual care—one that blends advanced technology with deep clinical insight. Our platform enhances observation efficiency by allowing a single trained technician to safely monitor multiple patients at once. This reduces strain on nursing and support staff while ensuring continuous oversight for patients at risk of falls, elopement, or self-harm.
Additionally, our systems are engineered to adapt to each hospital’s workflow, minimizing disruption and maximizing adoption. We focus on ease of use, tailored reporting, and real-time communication tools that help clinicians respond quickly when patients need support. These features create a safer patient environment, reduce preventable harm, and allow staff to spend more time on direct patient care.
As health systems continue searching for sustainable ways to navigate staffing shortages and rising costs, CareView is committed to being a trusted partner with solutions that deliver both clinical excellence and financial performance. The data from Doctors Hospital is just one of many examples of the measurable value our customers experience every day.
We look forward to continuing our work with hospitals nationwide, proving that when technology strengthens care teams, everyone—patients, providers, and health systems—benefits.